I often get asked questions about Tranquil Body Treats, so I have decided to blog about a few of them.
Where do I get my ingredients from?
Well uhm, not that it is state secret, but if I give you that info I may as well just give you my formulas LOL. I purchase from various suppliers throughout South Africa and some ingredients come from abroad. I work with some farmers too.
Who inspires me?
When I first started I was inspired by a few people, but at the mo I am really inspired by an elderly lady named Roslyn. She has had her own organic skin and body care range for 30 years. She is a phenomenal woman and she often assists me with my formula’s etc. She has provided me with so much information about the industry, all the rules and regulations that need to be adhered to and also about importing and exporting etc.
Will you open a Franchise?
Hmm a tough one to answer at the mo, lets say we’re not saying no but we’re not saying yes either.
Do you believe in competition?
I’ve blogged about this before. Competition is very healthy, keeps me on my toes. I don’t focus on the competition because if I do then my product will end up looking like my competitors ass LOL but I do keep up to date with what’s happening around me. I either learn from my competitors mistakes or learn from their success.
Do you make the products?
Yes, I do. I’m not ready to hand over the reigns just yet. I am however, training a wonderful gentleman to assist me in the factory. I’m not very good with delegating, I prefer to do everything myself but because we are getting busier I know that soon I’ll need to let go “just a wee bit”.
Are all of your products made by hand?
Yes, everything is made by hand. We have no machinery in our factory except for mixers.
Are their rules and regulations when opening a factory?
Most definitely, by law you may not make skin or body products in an environment that is not suited to the set standards. Hygiene is of the utmost importance. My staff have certain items of clothing that they have to wear when entering the lab / production area.
What is your favourite product?
Ooh, I’d be lying if I had to tell you that I have a specific product that I like. I like all of them but I will let you in on a secret – there are one or two fragrances that I am not too keen on but I am in this business to keep my clients happy and I have to provide what they like.
What part of your job do you dislike?
I really don’t enjoy labelling the containers and neither do I like sealing the pressure seals.
Is it difficult to make the recipes?
They are known as formulas. We are going to TM our products soon, so we have had to make sure that the formula’s are 100% correct. The ingredients have to blend with one another. We have to ensure that no chemical reaction occurs when mixing products or when they are decanted etc. We have to be certain of the shelf life etc. We have to be sure that the client gets the desired results, so the formula’s have to be perfect.
Are your containers bio-degradable?
Yes, they are.
How do you handle working with the different fragrances?
I often get headaches if I work with too many essential oils at the same time. I try and drink a lot of water while I’m working. I do take breathers every now and again.
Are you products safe for pregnant woman?
We have a wonderful pregnancy range suited for pregnant ladies. There are certain products that are not safe and we have to ensure that we advertise it. On our website, price list and brochure you will notice that we have highlighted products that are not suited for ladies during their pregnancies. I have blogged about the safety of essential oils during pregnancy.
What is laureth sulphate?
Oooh, I call it the cheap and nasty foaming agent that is used in shampoos, bubble baths, toothpaste and also creams. Most of the shelf products use SLES. The sodium laureth sulphate found in everyday soaps is exactly the same as you would find in a car wash or even a garage, where it is used to degrease car engines.
What foaming agent do you use?
A natural one.
Are your products natural or organic?
By law you may not label or claim that your products are organic, if you do not have the certification to prove it and if the stamp is not visible on your labels. We are therefore all natural
Do you use any form of chemicals or alcohol in your products?
Definitely not!
Do you use fresh foods in your products?
Noop, we can claim “that our products are safe for Vegans”. All of our ingredients are natural and are found in mothers earth. I am not saying that food is not natural LOL but fresh food has a very short shelf life and one has to be very careful of fungus and bacterial growth.
What is the shelf life for your products?
The majority of our products have a shelf life between 1 – 1 and 1/2 years.
Do you use preservatives in your products?
Yes, hence the reason our products have a shelf life. The preservatives that we use are natural.
Wow, there are still so many other questions that I’ve been asked but I’ll have to keep them for another post.